MagmaChat is an AI service (from Wearemagma Group Inc.) that works to create specialized bots that act as virtual staff for your business, coordinated to help you focus on your goals. This allows you to become a one-person corporation, often referred to as "copilots."

MagmaChat's Privacy Policy explains how we collect, use, disclose, and process users' personal data when they use our website and other places where MagmaChat may act as a data controller and link to this Privacy Policy. This includes, for example, when you use MagmaChat’s APIs or other products as a consumer for personal use ("Services").

Additionally, MagmaChat provides further information about data and privacy in its services and features that require the use of personal information. It also describes your privacy rights. The “Rights and Options” section includes more information about your rights and how to exercise them. If you would like to learn more about our privacy practices, feel free to contact us.

MagmaChat’s Commitment to Your Privacy

At MagmaChat, we take the security of your personal data seriously. To ensure this security, we have established clear privacy and security guidelines, which are communicated to all our employees. Additionally, we take appropriate measures within the company that operates MagmaChat to protect privacy. These measures involve implementing technical, administrative, and physical safeguards to prevent unauthorized access, misuse, disclosure, or alteration of your personal data. Our goal is to keep your personal data secure and protected at all times.

1. Personal Data

At MagmaChat, we hold a strong conviction regarding fundamental privacy rights. We believe these rights should be consistent regardless of where a person is located in the world. For this reason, we consider all data related to an identified or identifiable individual, whether by MagmaChat or another entity, as "personal data," regardless of the individual's place of residence. This means that personal data includes both directly identifiable information (such as your name) and information that does not directly identify you but can be reasonably used to do so. Aggregated data, on the other hand, is considered non-personal information under this Privacy Policy.

This Privacy Policy explains how MagmaChat, or a company affiliated with MagmaChat, handles personal data when you interact with us through our websites or in person. MagmaChat may also partner with third parties in its services. Please note that MagmaChat’s Privacy Policy does not apply to the collection or use of personal data by third parties. We recommend reading the privacy policies of such third parties and familiarizing yourself with your privacy rights before interacting with them.

2. Privacy Rights at MagmaChat

At MagmaChat, we value and respect the rights related to your personal data. These rights include the right to know what information we have about you, access it, correct it if necessary, transfer it, limit its use, and request its deletion.

We have established these rights for all our visitors or customers worldwide, and if you choose to exercise them, we assure you that you will not be discriminated against or receive a lower level of service from MagmaChat. Additionally, you have the right to withdraw your consent at any time for MagmaChat to process your personal data. If you wish to exercise your rights and options related to privacy, including in cases where an external service provider acts on our behalf, you can contact us at [email protected]. These additional measures help protect your personal data and ensure your privacy.

In certain situations, we may not be able to comply with your request due to specific circumstances. We may deny a request if fulfilling it compromises our legitimate use of data for security and fraud prevention purposes (for example, if an account is under investigation for security reasons). Other reasons we might deny a privacy request include the risk to the privacy of third parties, its abusive or unjustified nature, or its impracticality. If we deny your request, we will provide you with an explanation of the basis for our denial.

3. Use of Personal Data by MagmaChat

At MagmaChat, we use personal data to enhance our services, communicate with you, ensure security, prevent fraud, and comply with applicable laws and regulations. Additionally, in some cases, we may use personal data for other specific purposes, provided we have your consent.

Depending on the circumstances, MagmaChat may rely on your consent or on the necessity to process your data to fulfill a contract with you, protect your vital interests or those of others, or comply with legal requirements. We may also process your personal data when we believe we have a legitimate interest (or that of third parties) in doing so, taking into account your rights, interests, and expectations. If you have any questions about the legal basis for our data processing, you can contact our Data Protection Officer at [email protected].

We may collect different types of information to:

MagmaChat does not use algorithms or create automated profiles to make significant decisions that may affect you without providing the possibility for human review. Additionally, MagmaChat does not use or disclose sensitive personal data for purposes that require your explicit consent under applicable law.

4. Personal Data Collected by MagmaChat

We are committed to providing excellent service while protecting your privacy. Our goal is to collect only the personal data that we truly need.

When you visit the MagmaChat site, we may collect a range of information, including names, email addresses, contact details, and any other information necessary to effectively provide our services.

You are not obligated to provide this personal data, but please note that if you choose not to, we may not be able to offer you our services or respond to your requests in many cases.

4.1. Personal Data You Provide Directly

Identity and Contact Information. MagmaChat may collect identifiers such as your name and email address when you register for a MagmaChat account or to receive information about our Services. If you do not provide this information, we will not be able to manage your MagmaChat account.

Payment Information. We collect your payment information if you choose to purchase access to MagmaChat’s products and services. If you do not provide this information, we will not be able to process payments for MagmaChat’s products and services.

Notices and Results. Our AI services allow you to submit text, documents, or other materials to the Services (“Notices”), which generate responses based on your Notices (“Results”). If you include personal data in your Notices, we will collect that information, and it may appear in the Results.

Feedback on Your Use of Our Services. When applicable, we will collect your Feedback (as defined in our Terms of Service) regarding Notices and Results and use it under your authorization to train and improve our Services. This may occur, for example, if you report that a member of our AI team provided inaccurate information, or if you rate a Result using the feedback mechanisms provided.

4.2. Personal Data We Automatically Receive from Your Use of the Services

When you use the Services, we may also receive certain technical data automatically (collectively, "Technical Information"). This includes:

• Internet or other electronic network activity information, including device type.
• IP address (including information about the device’s location derived from your IP address).
• Device or advertising identifiers, probabilistic identifiers, and other unique personal or online identifiers.
• Information about your device and operating system (such as timezone, location settings, and platform).
• Browser information (browser type, version, and plugins).
• Internet Service Provider.
• Pages visited before and after the website, browsing history, search history, and date/time of visit.
• Information about links clicked, pages viewed, and other details on how you use the Services.
• Technology on the devices used to access the Services.
• Standard server log information.

If you or your device experience an error, we may collect information about the error, the time it occurred, the function being used, the state of the application when the error occurred, and any communication or content provided at that time.

In these contexts, MagmaChat receives personal data from the following categories of sources: directly from you (e.g., when you interact with the MagmaChat website) and from Internet service providers. The personal data we automatically receive may include data provided by third-party services that you authorize us to integrate with your account.

4.3. Use of Google Workspace APIs

MagmaChat does not use any data obtained through Google Workspace APIs to develop, improve, or train generalized AI or ML models. This complies with Google’s policy, which prohibits the transfer and use of Workspace API data for generalized machine learning (ML) or artificial intelligence (AI) models.

5. Cookies and Other Technologies

We and our service providers may use cookies and other similar technologies on our websites. These technologies allow us to collect information about user activity (e.g., browsing behavior) to better understand user needs and improve our services. They also help with security, fraud prevention, and indicating which parts of our website have been visited, providing you with a more personalized and efficient experience.

These technologies may also enable us to collect demographic and statistical data for our service providers, helping to deliver their services.

We use cookies that are strictly necessary to facilitate your access to our Services or ensure their security, as well as cookies or similar technologies for analytics. These help us improve and optimize the experience we offer, for example, by measuring how visitors interact with our platforms. We may collect technical information, such as pages visited and time spent between clicks.

Most browsers allow you to delete or manage cookie functions and adjust your privacy and security preferences. Please refer to your browser’s "help" menu for guidance. However, disabling cookies may prevent you from fully benefiting from our Services.

6. Transfer of Personal Data Between Countries

MagmaChat is committed to ensuring global connectivity through its services. To make this possible, your personal data may be transferred to MagmaChat's affiliated companies. These transfers occur to carry out the processing activities described in this Privacy Policy. MagmaChat complies with applicable laws regarding cross-border data transfers to ensure your data is protected wherever it is processed.

6.1. Aggregated or Anonymized Information

We may process your personal data in an aggregated or anonymized form to analyze the effectiveness of our Services, conduct research, analyze user behavior, and train our models and interfaces. Generally, we do this with your authorization (when you act as the controller of any personal data contained in Prompts and Outputs). We also do this without reference to you when our purpose is to enforce and train classification models for trust and safety purposes.

7. How We Disclose Personal Data

MagmaChat will disclose personal data to the following categories of third parties for the purposes explained in this Policy:

• Affiliates and Corporate Partners. MagmaChat discloses the categories of personal data described above among its affiliates and related entities.
• Service Providers and Business Partners. MagmaChat may disclose the categories of personal data described above to service providers and business partners for various purposes, including hosting, ensuring compliance with industry standards, research, auditing, and data processing.

MagmaChat may also disclose personal data in the following circumstances:

• As Part of a Major Corporate Event. If MagmaChat is involved in a merger, corporate transaction, bankruptcy, or other situation involving the transfer of business assets, personal data may be disclosed as part of these corporate transactions.
• To Comply with Regulatory or Legal Requirements, Security, and to Enforce Our Terms. We may disclose personal data to government authorities as required by law (e.g., for tax or accounting purposes), or in response to requests for information. We may also disclose personal data to third parties in connection with claims, disputes, or litigation, or if we determine disclosure is necessary to protect any person's health or safety, to guard against fraud or credit risk, or to enforce our rights or contractual commitments.
• With Individual Consent. MagmaChat will disclose personal data when an individual gives us permission or directs us to do so.

If you access third-party services (e.g., social media) linked through our Services, those services may collect personal data about you, including information about your activity on our Services. We encourage you to review the privacy policies of any third-party sites or services you visit. Our link to a third-party site or service does not imply our endorsement or that we speak on their behalf.

8. Rights and Options

Subject to applicable law and depending on where you reside, you may have certain rights regarding your personal data, including:

• Right to Know. You may have the right to know what personal data MagmaChat processes about you.
• Access and Data Portability. You may have the right to request a copy of your personal data.
• Deletion. You may have the right to request that we delete the personal data we have collected from you.
• Correction. You may have the right to request that we correct any inaccurate personal data.
• Objection. You may have the right to object to certain processing activities.
• Withdrawal of Consent. When our processing is based on consent, you may withdraw it at any time.

MagmaChat does not “sell” your personal data as defined by applicable laws. Some browsers offer a “Do Not Track” option, but we do not currently respond to “Do Not Track” signals.

To exercise your rights, or if you have any questions or wish to appeal a decision regarding your request, you or an authorized agent may email us at [email protected]. Once we receive your request, we may verify it by asking for sufficient information to confirm your identity.

9. Third-Party Websites and Services

Our Services may integrate with or link to websites, applications, and services operated by third parties. When interacting with these third parties, you provide information directly to them, not to MagmaChat, and your information is subject to the third party’s privacy policy. For example, if you use the Services to apply for a job through a third-party product, your information will be subject to that provider’s privacy policy.

10. Data Transfers

When you access our website or Services, your personal data may be transferred to our servers in the United States or other countries outside the EEA and the UK. This transfer may occur directly when you provide your personal data or indirectly by us or a third party (collectively, a “Transfer”).

When information is transferred outside the EEA or the UK to a country that does not have an EU Commission adequacy decision or an adequacy decision under UK data protection law, please be aware it may be subject to a lower standard of protection. MagmaChat ensures adequate protections by using Standard Contractual Clauses or other legally recognized mechanisms.

You may request additional details about our service providers, their locations, or request a copy of the relevant safeguards by contacting us at [email protected].

10.1. Others

MagmaChat may share your personal data with its affiliated companies, service providers working on its behalf, partners, developers, publishers, or other third parties only for the purposes stated in this Privacy Policy and according to your instructions. We do not share personal data with third parties for their own marketing purposes, nor do we sell your personal data.

11. Data Retention

MagmaChat retains personal data only for as long as reasonably necessary to fulfill the purposes of its collection as described in this Privacy Policy, or as required by law. We will first assess the need to retain the collected data and, if retention is not needed, we will securely delete it. Where needed, we strive to retain data for the shortest possible period.

12. Children and Personal Data

At MagmaChat, we understand the importance of safeguarding personal data of children (individuals under 18 years of age or the equivalent age in each jurisdiction). We do not knowingly collect personal information from children on our site. We have implemented additional measures to protect children’s personal data.

If you become aware that a child under 18 has provided us with personal data, please email [email protected] so we can investigate and, if appropriate, delete the data. If we discover that personal data of a child has been collected, we will take steps to remove it as soon as possible.

13. Changes to Our Privacy Policy

MagmaChat may update this Privacy Policy from time to time. When we do so, we will post the updated Privacy Policy on this page and update the effective date. We recommend reviewing this page periodically for any updates, especially when accessing the Services.

14. Privacy Inquiries

If you have any questions about MagmaChat’s Privacy Policy or wish to contact our Data Protection Officer, please email [email protected]. If you need information on how to file a privacy-related complaint, we will be happy to assist you. We are committed to addressing any concerns you may have.

14.1. Contact Information

The entity responsible for your personal data is:

Wearemagma Group Inc.
(the company operating MagmaChat)
10120 W Flamingo Rd, Ste 4-1027
Las Vegas, NV 89147 (United States)